New World Queue Time Woes Makes Amazon Offer Some Needed Assurances

As Amazon’s much-awaited New World was finally released yesterday, a large horde of gamers rushed to dive into this MMO. It is currently the biggest game on Steam if we go by concurrent player count. 

But unfortunately, not every New World player is actually getting to play the online game!

An individual server of New World houses a capacity of 2,000 players. Multiply this with 233 total global servers, and you have 466,000 users embracing the island of Aeternum.

Unfortunately, the user count has gone way beyond what New World could house due to the MMO’s sky-high popularity. Consequently, users have to suffer ridiculously long queues.

Some of the popular New World servers have over 10,000 players waiting to join in, while another server capped 8,000 gamers in a queue. According to an unofficial website pursuing New World’s data, the estimated wait times might cross 212 hours due to capacity issues.

New World Queue Time Woes Makes Amazon Offer Some Needed Assurances
New World

Amazon hit the nail in the coffin for me by not giving a unique status to streamers. New World was plagued with bugs initially, and now its long wait times.

Relying on streamers is one of the best marketing forms where your game can get free or cheap publicity. It’s hapless to see the devs not capitalizing on resources to make the best of current circumstances.

Some favoritism towards streamers in the form of specialized accounts or queue priority would’ve garnered better results.

But then again, every organization has a different plan of action, and so does Amazon.

In an announcement, the company said 

We understand that some players are experiencing lengthy queue times, and we are working hard on a few things to help address these issues. We are continuing to stand up additional servers and will expand the capacity of our existing servers once we have properly tested these changes.


Moving ahead with a temporary solution, Amazon said it won’t be lifting server caps but will offer additional New World servers as soon as possible.

The devs also promised to allow players to switch servers for free in the coming next two weeks. You will be able to transfer to any available server or region when this transfer option is present.

Currently, New World has gathered a rating of 42% positive on Steam due to the server tumult. With devs looking to shake things up, hopefully, things will go positively for Amazon.

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About New World

New World is an upcoming massively multiplayer online role-playing game (MMORPG) by Amazon Games set to be released on August 31, 2021. The game was previously scheduled to release in May 2020 but was delayed to its current date.

Set in the mid-1600s, players colonize a fictional land known as Aeternum Island, modeled after North and South Americas in the Atlantic Ocean. The game will be using a buy-to-play business model, meaning there will be no monthly subscription fee.

Epic Dope Staff

Epic Dope Staff

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